专利名称：System and method for customer contact
management
发明人：Javier Saenz,Dan Carlson,Ardyth Klander,Jeff
Cohn,Dave Nydam,Claudia Winkler,LarsKlander,Joshua Calderonello,Michael J.Goldwasser
申请号：US11045593申请日：20050127
公开号：US20050182647A1公开日：20050818
专利附图：
摘要：A computer-implemented system and method for customer contactmanagement is disclosed herein. The method includes storing, within a memoryarrangement, player information relating to a plurality of players. The method furtherincludes displaying, upon the output device, a player detail view containing at least aportion of the player information pertinent to a given player. Also displayed upon theoutput device is a scheduled calls list including at least one scheduled call correspondingto the given player. The method further includes updating a history of contact associatedwith the given player upon completion of the scheduled call wherein the history ofcontact is stored within the memory arrangement as a portion of the player information.
申请人：Javier Saenz,Dan Carlson,Ardyth Klander,Jeff Cohn,Dave Nydam,ClaudiaWinkler,Lars Klander,Joshua Calderonello,Michael J. Goldwasser
地址：Spring Valley CA US,San Diego CA US,Las Vegas NV US,Las Vegas NV US,LasVegas NV US,Las Vegas NV US,Las Vegas NV US,Las Vegas NV US,Las Vegas NV US
国籍：US,US,US,US,US,US,US,US,US
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